Official Channel Partner of Bajaj Markets

Privacy Policy

Last updated: 26 September 2026

This Privacy Policy explains what personal information WhatsPro Connect collects when you use whatsproconnect.com or enquire about a loan, how we use and share it with Bajaj Markets and its lending partners, and the choices you have. We handle your data in accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and applicable RBI guidelines.

1Information we collect

  • Identity and contact details: name, mobile number, email address, date of birth, city and PIN code.
  • Financial and KYC details that you choose to provide for a loan enquiry: PAN, employment type, employer or business name, monthly income or turnover.
  • Usage data: pages visited, device and browser type, IP address, approximate location and referral source, collected through cookies and similar technologies.
  • Communication records: messages exchanged with our support team on WhatsApp, phone, SMS or email.

Detailed KYC documents (Aadhaar, bank statements, salary slips, ITR) are collected directly by Bajaj Markets and the lending partner within their application journey, under their own privacy policies.

2How we use your information

  • To forward your loan enquiry to Bajaj Markets and its lending partners and to help you complete the application.
  • To contact you about your enquiry, application status, documentation and offers relevant to your request.
  • To verify your identity, prevent fraud and comply with legal and regulatory obligations.
  • To operate, secure and improve this website and measure the performance of our campaigns.

3Sharing of information

  • Bajaj Markets and lending partners: your details are shared to process your loan application. Their use of your data is governed by their privacy policies and the loan agreement.
  • Service providers: hosting, messaging (including WhatsApp Business Platform), analytics and support tools that process data on our behalf under confidentiality obligations.
  • Legal and regulatory: courts, law-enforcement or regulators where required by law.

We do not sell your personal information to anyone.

4Consent and communication

By submitting your details you consent to being contacted by WhatsPro Connect, Bajaj Markets and its lending partners by call, SMS, WhatsApp and email regarding your enquiry, notwithstanding DND/NDNC registration. You can opt out of promotional communication at any time by replying STOP on WhatsApp or emailing support@whatspro.com.

5Cookies

We use essential cookies to run the website and analytics cookies to understand how it is used. You can control cookies through your browser settings; disabling them may affect some features.

6Data security

Your data is transmitted over 256-bit SSL encryption and stored on secured servers with access restricted to authorised personnel. While we follow industry-standard safeguards, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7Data retention

We retain enquiry and communication records for as long as needed to serve your request and to meet legal, regulatory and audit requirements, after which the data is deleted or anonymised. Campaign and messaging logs on our systems are purged on a rolling basis.

8Your rights

  • Access, correct or update the personal information we hold about you.
  • Withdraw consent or request deletion of your data, subject to our legal obligations.
  • Raise a grievance with our Grievance Officer using the contact details on this page.

Requests are processed within the timelines prescribed under applicable law.

9Children

This website is intended for individuals aged 21 years and above. We do not knowingly collect information from minors.

10Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “last updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.